Information on ThreeBond’s cooperative system in sales and R&D
Sales system that meets our customers’ needs
ThreeBond sales staff are known as “sales engineers” and they are professionals with a high level of expertise and the know-how to meet the customers’ needs so that they can handle questions, issues, product selection, and other requests from the customers. We have a global sales system with six local area management system around Japan, North and Central America, South America, Europe, Asia, and China.
R&D system that creates new values
The fundamental aim of our R&D Division is to provide optimal products for our customers’ technical advancement and production engineering. In order to handle designs that reflect our customers’ requests, we provide products with added special features catered to each of our customers. As a result, ThreeBond products play a role in significant cost reduction. By understanding the current technology and changes in each industry, we conduct R&D with eyes on the future. This is reflected in our products that we continuously release as technology progresses.
Cooperative system between the sales division and the R&D division
Our “technical service representatives” provide technical support as partners of our sales engineers, and they also act as a bridge between the sales division and the R&D division. At ThreeBond, there is no separation between sales and R&D. This teamwork allows us to resolve our customers’ issues quickly. Our technical service representatives provide customer feedback to R&D, which is implemented in the development of new products.